People make the difference

In order to attract the best employees, Vienna Insurance Group has made it a goal to be an employer of choice. Many measures have been taken to achieve this:

Vienna Insurance Group competence model

As an insurance group that includes individual responsibility, a service orientation and service quality as core competences of its employees, Vienna Insurance Group has developed a competence model that can be applied to the entire Group. This provides additional transparency for employees and managers in an international company.

Performance Development Dialogue

Many employees feel that regular direct feedback is an important element in a motivating work environment. The Performance Development Dialogue (PDD) was introduced to institutionalise the feedback dialogue between employees and managers. It includes annual employee objectives, personal competences and development objectives and measures. The PDD is being implemented gradually in all VIG Group companies.

VIG Corporate University

Leadership, strategy and project management are some of the priorities Vienna Insurance Group has set for its Corporate University. Programmes customised for the Company’s requirements have been developed in cooperation with renowned international universities and business schools. For example, in cooperation with Zeppelin University, Friedrichshafen, Germany, the International Management Development Programme for High Potentials and Young Managers offered focuses on management, innovation management, strategy and the insurance business.

Technical Academies

In addition to future-oriented management, an insurance company also needs highly specialised insurance technical experts. Vienna Insurance Group’s Technical Academies offer Group-wide training in areas such as underwriting and claims handling, business process management and reinsurance. The goal of the Technical Academies is to develop a common technical understanding, improve professional expertise and strengthen networking in the Group.